load coordinator

full time • killen, al

Job Overview:
We’re looking for an enthusiastic, highly-motivated person to work in our logistics office. If you enjoy working in fast paced environment interacting with people, we would love to hear from you.

Job Details:
  • Full Time 40 hours per week
  • 8:30 – 5:30 Monday – Friday
  • Pay hourly
Responsibilities:
  • Deliver outstanding customer service via telephone and email inquiries
  • Work independently and with sales team to meet customer needs in an efficient manner
  • Assist customers with all services offered by First Choice
  • Handle paperwork associated with billing in a timely manner
  • Learn all products and services of First Choice
  • Maintain numerous customer needs simultaneously in an organized fashion
  • Research and assist customers with identifying the most economical and efficient transportation solution to their needs
  • Provide quotes to customers
  • Data entry
  • Schedule appointments
  • Negotiate pricing with various service providers
  • Track and trace customer shipments
  • Perform risk assessment of potential service providers
  • Perform other duties as assigned and fill in for coworkers when needed
Competences:
  • Strong computer skills
  • Problem solving skills
  • Teamwork / must be a team player with good communication skills
Physical Demands:
  • Must be able to sit / stand for prolonged length of time.